A Flexible, Five-Step Model to Build Resilient Teams and Sustainable Performance

Our science-based framework supports the development of resilience, emotional intelligence, and leadership capacity across your organisation. Whether you need a one-off workshop or a long-term strategy with ongoing coaching and diagnostics, we tailor the delivery to suit your team, timeline, and budget.

We also track impact. With baseline psychometric assessments and follow-up measures, you can monitor real progress in team resilience, psychological safety, and leadership effectiveness—making the case for continued investment in wellbeing.

Step 1: Crew Well-Being Assessment
(Psychometric Testing)

We assess resilience, stress levels, and leadership effectiveness using a validated psychometric tool that maps six key domains below.

Vision - Purpose, self-worth, and goal setting

Composure - Emotional regulation and stress management

Reasoning - Problem-solving, adaptability, and decision-making

Health - Sleep, nutrition, and physical well-being

Tenacity - Optimism, perseverance, and handling adversity

Collaboration - Teamwork, leadership, and communication

Light touch: Digital self-assessment with team debriefs and summary report.

Full support: Facilitated assessment process with individual feedback, reports, and a strategic resilience review with leadership.

Step 2: Crew Well-Being Charter
(Workplace Culture Development)

We co-create a clear, values-aligned Crew Well-Being Charter with senior leadership to shape your workplace culture and boost crew retention, well-being, and performance.

Light touch: Charter template and guided strategy session.

Full support: Co-creation process with senior leaders, focus groups, and bespoke cultural implementation toolkit.

Step 3: Resilience & Well-Being Training for Crew

Six practical training modules that can be delivered as short, focused 2-hour sessions or in more depth as half-day workshops, depending on your team's needs, time constraints, and budget.

Topics Include:

  • Vision & Purpose - Personal values, goal setting, and motivation

  • Mental Resilience & Stress Management - Strengthening coping skills and adaptability

  • Physical Well-Being - Sleep, nutrition, and movement for peak performance

  • Emotional Intelligence & Relationships - Building trust and strong team dynamics

  • Problem-Solving & Critical Thinking - Navigating uncertainty with confidence

  • Teamwork & Communication - Enhancing collaboration and leadership skills

Light touch: One-off workshops or standalone modules.

Full support: Full six-module programme with implementation support, reflective practice, and post-training integration sessions.

Step 4: Leadership Development for Senior Crew
(The Leadership Challenge)

An eight-module leadership training programme for captains, officers, and senior crew to build effective leadership and psychological safety onboard.

Learn How To:

  • Develop emotional intelligence and leadership presence

  • Motivate and inspire teams through effective communication

  • Foster a culture of trust, well-being, and high performance

  • Enhance decision-making and problem-solving skills

  • Build resilient, high-functioning teams

Light touch: Half-day workshops or tailored modules on communication, EQ, and team building.

Full support: Full eight-module programme with group coaching, leadership diagnostics, and onboard facilitation.

Step 5: Long-Term Support & Well-Being Integration

Well-being isn’t a one-time fix, it’s a cultural shift. We help sustain impact with:

  • Crew Well-Being Leadership Coaching – 1:1 sessions for senior crew and team leaders

  • Crew Well-Being Champions – Training key people to embed and lead culture change

  • The Crew Well-Being App – Ongoing micro-coaching, reflection, and self-regulation tools

We offer flexibility in how we support your team, from light-touch guidance to deeper, hands-on interventions. Some teams begin with the app and self-guided insights; others invite our specialists to run focused sessions or long-term development programmes. This modular process starts with insight and builds from there, at your pace, with your goals in mind.

Light touch: Check-in sessions or coaching on demand.

Full support: Ongoing leadership coaching, resilience data tracking, and Crew Well-Being Champions training programme.